CLIENT TESTIMONIALS

Testimonials

See what some of our past clients have to say...

"Our experience with Jay has been excellent. His expertise, knowledge and thoroughness made the selection and installation of our home entertainment system possible. He lead us painlessly through the confusing component selection process, he did the installation on-time, on-budget and carefully, and when a major component failed, he quickly and painlessly took care of getting and installing the warranty replacement unit. We really appreciate his continued availability to answer questions. We enjoy our entertainment system, and are very pleased that we selected Jay to do the work." - Jeff & Ellen F.

"Jay Stein/Audio-Video Solutions Inc. has been providing technical and sales services to my family for several years. In this day and age of sophisticated and ever changing electronic devices it is good to know that Jay is there to help with any problem. Whether it is a complete audio-video system for your new home or just a nagging issue with your current system, Jay is the man to solve your problems. He is very responsive and competitive when it comes to your viewing or listening enjoyment. I highly recommend his services and sales." - Ken A., President Breckenridge Lands, General Partner and resident Highlands at Breckenridge

"I have had the opportunity to work with Jay in two homes that I've owned in Breckenridge; many times now,over many years. He offers great expertise in audio/video and a wealth of experience in home installation. More importantly to me, however, is his promptness and honesty: two traits that I have found to be in short supply in many a/v people. Anybody can sell you equipment, but especially as these devices have become more complex, service is the key. Jay has always found the time to come to my home, answer questions, rewire etc, even when I've owned the equipment for some time. He will go out of his way to do this and shows up when he says he will. (Unusual in Summit County) I'm an easy target, and he never tries to sell me more "horsepower" or gear than I need. I was certainly pleased when he opened shop, and will continue to use his business and recommend him to all my mountain friends." - Lewis O.

"Audio-Video Solutions offered me the best price for the work to be performed. (They) completed my project on schedule to our specification with no unresolved issues. The only issue that came up was a component failure for which they promptly replaced it, no questions asked. I would absolutely encourage anyone to engage Audio-Video Solutions for their audio and video entertainment needs. They are professional, responsive, value conscience and experienced. There is none better in summit county." - Mike H.

"I appreciate your taking care of such a small job in a timely fashion. All of my friends who have used you gave you glowing reports and now I concur." - Elly G.

"my friend Jay...the system kicks and I thank you for an efficient and pro job." - Greg O.

"Jay, as usual, many thanks for your outstanding work. You continue to be the best.....providing quality product and doing what you say you will do when you say you will do it!!! You have managed to maintain that standard even as your company has gotten larger and larger." - Sandra M.

"I had dinner with my client the other night. She relayed a story about how she couldn't figure something out regarding her audio/video system and called you for help. She was very appreciative of your quick response and ability to guide her through the issue with ease. Not only is she delighted with the Audio Video System, they are very pleased with, and confident in, your after-the-sale-service. As their General Contractor, that makes me sleep easier. I also appreciated your high level of professionalism. Both your ability to work with my client to design the system and your ability to work with my team during the installation and construction of the home was exceptional. Thanks for a job well done." - Scott D.: President, Daniels Construction & Design, Inc.

"After the purchase of a home in Breckenridge, ordering furniture, accessories, kitchenware, etc., it was truely a pleasure working with Jay Stein in the set-up of the home stereo and theater systems. Jay not only made recommendations on equipment (which I wish we had talked prior to the purchase of some pieces by ourselves), but also provided the purchasing of equipment, the installation (very professional and left no evidence of work activities) and the writing of operational instructions has made the enjoyment of the systems and the home fantastic. Working with Jay from long distance was very easy and he always accommodated schedules." - Ben B.

"I have had excellent service at all times and the after sales service has been particularly impressive. This is something that is so important with technical matters" - Desmond W.

"We want to thank you for the first class service you've given us in our home in Breckenridge. You'll recall that our neighbor, a builder of high-end homes in Breckenridge for about 20 years, recommended you to us. From your original design of our home entertainment system some years ago, to the installation of the original system and to the several refinements and additions you have made over the years--every interaction with you has been highly professional and superior service. The components you chose for us were perfect for our home--do you remember that I had your original design "checked out" by the high-end audio/video designers I know in Palo Alto, CA? These guys design systems in the "many tens of thousands of dollars" range, and they judged your design to be a perfect fit for our home ("But you'd never get it for anything close to that price in Palo Alto," they told me). You have also been very responsive when we've needed quick service items--like a new antenna when the NPR station moved its transmitter site, or installing the new TIVO for us, or suggesting some low-cost alternatives when a component died. We want to wish you continued success. We're selling our home, but the buyers have purchased our excellent entertainment system, and we'll give them your name and our strong recommendation. I wish you could design and install a system in my new home--it has nothing now. Do you ever work remotely? Ever visit Northern California (near Palo Alto)? I'm in no rush if you think you might find yourself out there. I'd even be willing to pop for a couple of plane tickets; it would probably take two trips--one to design the system and one to install it. The bottom line is that I'm really going to miss the fantastic and very professional service you've provided. Best of luck as your business continues to grow." - Bruce J. (Jay did end up installing Bruce's system in Palo Alto)

"Jay, I was looking at the job your company did in my condominium and was impressed not only by how quickly they installed the wires, but also by how organized the finished product looked. " - Terry M.

" Thank you for the quick, effective, and reasonable cost services" - Jim S.

"I want to thank you for an incredible job on our television!! We were in the condo earlier this week and it was fantastic!" - Tim O.

"Jay,

I wanted to drop you a note to let you know how much my guests at my rental property have enjoyed the incredible A/V set up you installed in the Fall of 2011. Over the winter, several guests commented on my rental website about how much they appreciated having a nice system rather than the usual minimum capabilities. During the few times there were troubles with the system (renter caused), you have been extremely responsive and that is a big relief when managing the property from another state. Keep up the good work."

- Wade H.

Breckenridge, CO

Austin, TX

"We have worked with Audio-Video Solutions and Jay for years and will continue to work with them. They are very easy to work with and great with communication. Any time there is a question or an issue it is answered almost immediately. Their proposals are very detailed and easy understand for both the client and the builder. Everything is always explained in an easy to understand manner even if you have no prior knowledge of the product. The jobs are always well manned, well supervised, and very professional. Once a schedule has been developed they always stick to that schedule but are flexible if it is necessary." - Trilogy Partners.

"As a 23 Year Colorado Custom Home Building Professional; I have worked with dozens of Audio / Video and Home Automation Specialists. I found working with Jay Stein to be productive, cost effective, professional, and timely and would recommend his services to most of my Clients" - Eric D.

"I have used Audio Video solutions for two projects to design and install the audio video system for my media room. They have always done an excellent job and are most professional. They respond very quickly with any service calls i require and always complete the work in a timely manner.

I highly recommend them."

"Two years ago I used Jay Stein and Audio Video Solutions to install a new TV and sound system and to upgrade several smaller tvs. I found them to be prompt and helpful. I have since had a few small issues and Audio-Video Solutions has helped me without question and without a charge. Since I am not particularly technical I found they did not speak down to me and I greatly appreciate that. I would and have recommended Audio-Video Solutions."

We can say all kinds of things about our company. We can say we're the best. We can say we beat so and so's price. But it's not what we say that's the most important - it's what others say about us!

Houzz
Share by: